Fraser Coast Regional Council’s Transition to the Travel and Expenses Module

Transforming insurance claims management

The challenge The client was facing several issues within their existing claims process including: Excessive idle time per team member High volumes of reworked claims. Frequent back-and-forth handoffs between employees. Capacity constraints, as measured by throughput....
Automating reconciliation processes

Automating reconciliation processes

The challenge A leading salary packaging provider in Australia was experiencing significant challenges with their reconciliation process, stemming from the manual execution of critical high-volume tasks by skilled individuals. This led to human error, scalability...
Fraser Coast Regional Council’s Transition to the Travel and Expenses Module

Transforming payroll operations with RPA

The challenge Avec was approached by a leading shared services provider facing mounting operational pressures within its payroll department. The client recognised the need to enhance efficiency and redeploy existing staff to more strategic tasks. The existing...