by Avec | Oct 29, 2024 | Data & AI
The challenge A major airline faced significant challenges in managing employee communications and customer updates, particularly during large-scale telecommunication outages. The existing methods, primarily email-based, were inefficient and cumbersome. Previous...
by Avec | Oct 29, 2024 | Automation, Project Management & PMO
The challenge A major airline faced the challenge of streamlining its IT operations and automating various processes to enhance efficiency and productivity. The airline sought to improve its steady-state operations, migrate to the cloud, remediate existing production...
by Avec | Oct 1, 2024 | Automation
The challenge The finance department runs the “Allocate Cash to Debtors” process daily. This involves downloading a list of bank transactions from a secure internet portal, logging onto Microsoft Dynamics, making a number of screen and option selections, and then...
by Avec | Sep 25, 2024 | Project Management & PMO
The challenge: A NSW emergency services agency was facing significant challenges due to the absence of a dedicated project manager for their program of work. Without a clear point of leadership, project management responsibilities were handled informally by various...
by Avec | Sep 16, 2024 | Enterprise Applications & Transformations
The challenge FCRC faced the need to upgrade their existing processes and system solutions for managing employee expenses. The current manual approach lacked essential functionalities, limiting the Council’s ability to deliver accurate information, automate approval...
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