The challenge

FCRC faced the need to upgrade their existing processes and system solutions for managing employee expenses. The current manual approach lacked essential functionalities, limiting the Council’s ability to deliver accurate information, automate approval workflows, and meet auding and compliance requirements. Recognising the necessity for improvement, FCRC partnered with Avec to implement the travel and expenses module within the TechnologyOne CiA platform.

The solution

In the initial phase of the project, business processes were mapped, and requirements were gathered. Avec consultant, Talha Syed then worked closely with FCRC to craft a tailored solution using Technologyne’s travel and expenses module. This involved designing and developing custom BPAs, forms, data models, and ETLs, as well as collaborating with subject matter experts and key users to conduct functional and user acceptance testing.

The result

The implementation of the travel and expenses module was highly successful, with no issues reported and a high rate of user adoption across Council. Key benefits realised from the project include:

• Fully automated end-to-end process for managing employee expense reimbursement.
• Automation of approval workflows
• Enhanced ability to meet auditing and compliance requirements.
• Increased transparency and accountability.
• More timely processing of transactions.
• Improved overall management of expenses.
• Multiple days of work saved for the Purchase Card Administration team by eliminating manual processes such as retrieving statements, coding transactions, and follow-ups.