The challenge
Betts faced a challenge in streamlining their technology landscape and had been using a system that had unnecessary costs. To address this, Betts decided to consolidate their technology under a single platform, TechOne, as they already held licenses for it. This decision was driven by a cost-saving initiative, allowing them to retire the other system and optimise expenses. However, the challenge extended beyond technology implementation. With regional mangers of Betts spread across Australia, upskilling and empowering them to take ownership of the new system was crucial. To ensure success, we implemented a top-tier training program, equipping key leaders at Betts with the knowledge needed to train others within the organisation, driving effective adoption across all regions.
The difference
By partnering with Betts to thoroughly understand their key recruitment and onboarding processes, as well as their need for ongoing flexibility, the Avec team was able to make a significant impact. Leveraging their expertise in the TechnologyOne solution, while also exploring alternative options and change management strategies, Avec provided Betts with consultants who were not only experts in the implementation but also skilled in deep business analysis. Post-implementation, Avec consultants also conducted a thorough review and made necessary adjustments to the business processes, ensuring the system worked effectively in practice, especially given the complexities of recruitment and the involvement of numerous stakeholders. This approach enabled the design and implementation of a recruitment solution tailored to Betts needs, laying a solid foundation for the integration of additional human resource functions, ultimately maximizing their investment in the Technology One platform.
The solution
The key services delivered by Avec included:
- Analysis of the current state and development of future state recruitment solution requirements and processes.
- Design and documentation of the proposed solution to be implemented.
- Implementation of the TechnologyOne recruitment module across Betts 60+ retail stores plus head office locations.
- Development of TechnologyOne Business Process Automation (BPA) forms and workflows to support related processes and functions.
- Development of training material.
- Post-implementation review and adjustments to ensure business process efficiency.
- Ongoing solution support and enhancements.
The result
Avec collaborated with Betts to implement and deliver a streamlined recruitment solution that empowers hiring managers to independently initiate and manage their recruitment needs while ensuring a consistent, robust, and processes followed.
Immediate benefits include:
- Localised management and oversight of the recruitment process by both managers and HR.
- Streamlined onboarding with reduced data entry and data management.
- A seamless end-user experience from applicant to employee.
- Comprehensive HR oversight of the entire employee lifecycle.
- Cost savings from decommissioning the previous recruitment system.
- Increased utilisation of Betts TechOne licenses.
- Fully automated internal forms within TechOne, tailored to business needs.
- Centralised employee information within a single system.